Custom Order Policy

 

  1. All sales are final on custom orders. You can also see a full list of customizable products at our Customize with Superior  page. These products typically have order minimums, extended lead times, and fees associated with them.
  2. Customized products are non-returnable.
  3. Plate Charge: We will gladly custom print many of our items for you. Our sales staff will be happy to quote plates for your custom design, as well as minimum quantities etc
  4. Overrun/Under Run Policy- On custom print items industry standards permit + or – 15% (i.e. an order of 5000 labels may be shipped and billed at 5750 or 4250) orders under run by 15% will be considered complete. You will be billed for the actual amount shipped.